Four ways to improve your business with a Pharmacy POS System
With advances in technology, a pharmacy Point of Sale (POS) system is more than just a cash register; it is an essential component to any pharmacy that is looking to manage their business effectively or more tightly control front end operations. By incorporating a pharmacy POS system, you will also be able to boost profitability by increasing efficiency, operations and the customer experience. Here are four ways a pharmacy POS system can help improve your business:
A pharmacy POS system creates a single point of entry for all sales transactions, charges and payments, thus streamlining your processes. End-of-day processes that were once tedious become faster and more efficient. POS systems increase efficiency by reducing keystroke and pricing errors and speed up checkout times with credit card and debit card processing. POS systems can also be interfaced with your pharmacy management software, providing additional value and electronic signature capture integration to save time.
Pharmacy POS systems have advanced reporting capabilities, which produce clear and concise reports to improve operations by identifying margins, sales trends and opportunities. Operations are also improved with better inventory oversight, which will help reduce out-of-stock situations. Records can also be retrieved and recalled easily to find out who signed for a prescription and when it was picked up, if necessary.
Having a pharmacy POS system can help increase security and employee accountability, which is critical to a pharmacy business. Clerk codes can be utilized for every POS transaction, which helps with tracking unauthorized price overrides, discounts or voided transactions. In addition, PCI DSS compliant POS software ensures that customers’ credit card data is protected from fraud and abuse.
Improve customer experience
Customers will be pleased with the efficient check out experience that a pharmacy POS system provides. It can deliver faster sales transactions and reduce the time that people will spend in checkout lines.
flexTRAX Point of Sale by KeyCentrix provides an affordable Pharmacy POS system to give you an edge over your competitors and can help boost efficiency, operations, security, employee accountability and customer experience. Request a flexTRAX Point of Sale demo today.
Pharmacy Workflow – Features to Consider
Workflow provides numerous benefits to pharmacy operations. Workflow may include stages such as data entry, adjudication, pharmacist verification steps, scheduling, credit review, dispensing, packing/shipping and will call. Combining workflow with an order manager concept provides pharmacy staff the capability to group items together into orders, further improving efficiencies through the workflow process. Whether your pharmacy is retail, mail order, or specialty focused, utilizing workflow may improve efficiency, accuracy and profitability. Here are several characteristics to look for when considering software with workflow:
Ease of Use & Training: Workflow should be intuitive, quick to learn and easy to use. A comprehensive training plan, including remote and onsite support, should be developed and implemented to ensure that the pharmacy team is ready on go-live day.
Configurability: Workflow should be adaptable and scalable, not only to meet your specific business objectives but also your desired patient outcomes. While retail locations may need a simple, streamlined workflow, specialty pharmacies may require workflow for managing complex therapies. The latest pharmacy software can now meet the workflow needs of multiple pharmacy segments within the same system, so that one solution is able to cover a wide variety of scenarios, depending on your unique business needs.
Scalability & Integration: Another area to consider is software scalability to a variety of single or multi-location environments, as well as transaction and user volume for current and anticipated needs in the future. In addition, integrating the pharmacy workflow software with new or existing applications, such as a Clinical Therapy Management system or Point Of Sale system, will provide a complete solution that will streamline processes, reduce costs and increase profitability.
Reporting: It is important that the software you are looking for includes a powerful reporting engine. The availability of reportable, custom fields specific to the needs of each location will ensure you are capturing required data for internal and/or external reporting.
New Leaf Rx® Pharmacy Software by KeyCentrix includes a built-in workflow to provide efficiency at all levels. New Leaf Rx is an order-based solution that is highly configurable and incorporates an exception-driven workflow. It offers advanced reporting, integration with applications and comes with a complete training curriculum. Schedule a demo today
What is EPCS and why is it important for your pharmacy?
Electronic Prescribing of Controlled Substances (EPCS)
The healthcare industry in the United States is on the brink of a major shift to Electronic Prescribing of Controlled Substances (EPCS). Controlled substances are drugs with varying degrees of potential for abuse or dependence. In 2010, the Drug Enforcement Agency (DEA) finalized a rule allowing EPCS to combat prescription drug abuse in the United States. EPCS not only helps address the prescription drug abuse epidemic in society, it also assists health systems tremendously, by allowing the prescription of medication to be more efficient and secure.
EPCS delivers a number of benefits for a variety of stakeholders, including patients, healthcare administrators and providers, IT staff and pharmacy personnel. EPCS reduces risk of stolen, altered or fraudulent prescriptions, improves patient safety and satisfaction, improves prescriber satisfaction and reduces medication errors and inaccuracies.
EPCS also limits call backs to providers for prescription clarifications and enables one workflow for all prescriptions. Prescribers and patients have mixed substance prescriptions (controlled and non-controlled medication). Without EPCS, prescribers may have to complete two different prescribing processes, creating an inefficient and confusing workflow for both prescriber and patient.
If your pharmacy is looking for pharmacy management software, it is important to consider products that have been certified for EPCS. If you already have a pharmacy management system, contact your vendor representative and ask them to enable the EPCS functionality.
RxKey® Pharmacy Software and New Leaf Rx® Pharmacy Software by KeyCentrix are EPCS certified, thus ensuring increased benefits such as patient satisfaction and provider productivity. Schedule a demo today.