Tools to Enhance Pharmacy Software Workflow Efficiencies
Pharmacy management systems with a true workflow have many moving parts working together in synchronization. Transmitting a prescription through these workflow stages (instead of queues) in a software prescription processing program enhances pharmacy management system efficiencies with tools built in to aid in enforcing patient safety checks and best practices when filling a script.
Credit Review – Stop prescriptions from leaving the pharmacy if the cost is above a certain credit limit with a credit review stage. Maybe a customer doesn’t want to pay more than $50 per prescription; instead of having to check each transaction, a credit review stage can automatically alert you.
Scheduling – Need to talk to a patient before a prescription is dispensed? A scheduling stage is made for tracking contact and attempted contact with patients, and it enforces completion of patient touch-points. Activities in the scheduling stage should be saved and stored with the patient’s information for historical data and reporting purposes.
Custom Data Collection – Adding in custom information fields defined by the user to a workflow can allow collection of data as needed for unique or newly required information. Reporting can be pulled from these custom fields, known as “User Defined Fields,” when required by manufacturers and third parties.
Business Rules – Have complete control of prescription processing actions with business rules running an exception-driven