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flexTRAX Point of Sale

flexTRAX
The Best of POS for Less!

Designed to provide independent pharmacies complete solutions for success in a competitive market, the flexTRAX Point of Sale offers affordability and efficiency. Reporting tools streamline business operations, accounting, and inventory management.

Hassle-free automation and unlimited catalog imports ensure you have the most up-to-date information for your customers and your business. For complete business management solutions, a seamless pharmacy software interface is available with RxKey® and New Leaf Rx®; barcode interfaces are also available for most pharmacy management systems.

flaxTRAX equipment
The first of its kind, the flexTRAX POS system is IIAS compliant for accepting FSA cards.
The flexTRAX Point of Sale also supports secure payment processing of EMV chip cards.
  • Detailed Reporting Tools
  • Item FSA Eligibility Validation
  • OTC Catalog Uploading
  • Multi-register Management
  • Clerk Codes
  • Electronic Signature Capture
  • Simple Menus
  • Pharmacy Software Interfaces
  • IIAS certified for FSA Cards
  • Low Cost of Implementation
  • Inventory Reordering Tools
  • EMV Support

Click on flexTRAX FAQs below...

Can I accept FSA cards with flexTRAX?

Yes, the flexTRAX system is IIAS certified for accepting FSA cards. In addition, flexTRAX automatically uploads the SIGIS Eligible Product List into your system, for instant verification of product eligibility.

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Can I reuse my current hardware?

We encourage you to reuse your existing hardware whenever possible. Our staff can provide you with the specifications for assessing your equipment needs.

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Is flexTRAX IIAS compliant?

flexTRAX is IIAS compliant and supports FSA cards. SIGIS membership is required for your business to become IIAS certified; the KeyCentrix Customer Care team can assist you in completing your SIGIS certification forms.

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When will I receive my equipment and software?

Your equipment and software will arrive approximately 7-10 business days after you have placed your order.

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Will a representative come for setup and training?

No representative is needed! The flexTRAX system is easy to set-up and arrives with the software preinstalled. You will also receive a manual which will include detailed instructions on how to set-up your hardware and operate your software. The KeyCentrix Customer Care team will provide remote training for your staff and is always available by email to answer additional questions.

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Does flexTRAX interface with my pharmacy software?

An interface to RxKey Pharmacy Software and New Leaf Rx Pharmacy Software is available. Barcode interfaces are available with all other pharmacy software programs.

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Can I load product catalogs into flexTRAX?

Yes. Product catalogs can easily be loaded and updated in flexTRAX. Please contact a representative for a list of compatible formats.

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Can I use my current credit card processor?

At this time, flexTRAX credit card processing is provided by our partners at BatchOut (Global Payments) or Heartland Payment Systems. Please contact a representative for more information on rates and services.

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Do I need internet to operate flexTRAX system?

Yes, the flexTRAX system does require an internet connection for processing credit card transactions, software updates, and other system updates.

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Does flexTRAX include any security features?

flexTRAX security features provide clerk codes for tracking all user transactions and limiting configuration/setting access.

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Is inventory management available?

flexTRAX offers inventory reordering tools to assist with inventory management. Contact our team for more information.

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Is customer support available?

Unlimited customer support is available 24/7 and is included in your monthly licensing fee.

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Tell me more about EMV.

What is EMV?

“EMV is a chip technology used globally in place of magnetic stripe. EMV chip technology helps reduce card fraud in a face-to-face, card-present environment. It enables safer and smarter transactions across contact and contactless channels.”
-OpenEdge

Do I have to switch to EMV?

You do not have to switch to EMV, but it is recommended. The party (merchant or customer) with the least secure technology assumes liability.

“The EMV Liability Shift is not a law or a mandate. Rather, it is a change in who the parties within the payment chain consider “responsible” if a data breach occurs – namely, whichever party did not implement the highest degree of fraud-prevention security when it was available. This fact alone speaks to why pharmacies should implement EMV payment acceptance.

Prior to the liability shift, certain types of disputes were never seen by merchants because they were the card issuer’s responsibility. Now that the party with the least secure technology is liable, many businesses are seeing these disputes on chargeback statements for the first time. As a result, merchants as a whole are experiencing an uptick in chargebacks.” -OpenEdge

Can I stay with my same processor?

No. If you want EMV functionality, you need to switch to OpenEdge. They are the only processor with a device integrated with KeyCentrix.

Availability and use of EMV & EMV devices requires merchant account conversion to the OpenEdge platform. Heartland, Global, and BatchOut customers will need to complete an OpenEdge application and update SIGIS certification once OpenEdge merchant account is active. The OpenEdge application process is expected to begin by January 2017. All flex TRAX customers will be contacted when the application process opens.

Do I have to buy the Ingenico device through KeyCentrix? Why?

Yes. The Ingenico ISC480 device must be an OpenEdge device ordered through KeyCentrix. Devices purchased through other retailers will not be eligible for integration. The KeyCentrix product integration software must be installed before the device is installed in your pharmacy. Devices purchased outside of KeyCentrix will not be compatible.

What are the features of the Ingenico ISC480 device?

Electronic Signature Capture Features – Standard Features Currently Available:
● Credit Card
● House Charge/ROA
● HIPAA (only with interface)
● Rx Pickup
● Department specific
● Returns
New Features – Enjoy the same on-screen features available today, PLUS these NEW additional features:
● Pharmacy Greeting & Logo
● Patient Counseling Selection (With RxKey or New Leaf Rx Interface)
● Safety Cap Preference Selection (With RxKey or New Leaf Rx Interface)

Contact sales@keycentrix.com or call 1.800.444.8486 for more information.

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Need more answers? Email us: info@keycentrix.com

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