Newleaf®

This could be you!

2.1
Days for Prior Authorizations Compared to 3+
11 %
Greater Medication Adherence in Fertility and Other Disease States Managed
99.9 %
Accuracy in Prescriptions Compared to 99.5%
1.5
Full-time Staffers Freed Up and Repurposed to Do Other Tasks
According to Specialty Pharmacy Continuum
The Newleaf software is customizable to our business needs. And Customer Support tickets get answered quickly! Luis UrquiagaSMP Pharmacy Solutions
The Newleaf system is very user friendly! Bill DrahushakDubois Drug & Wellness
We benefit from Newleaf's visibility into workflow and the ability to check on statuses. Plus, Newleaf provides… Read More David ReedTwelveStone

Feature highlights

  • Smarter Drug Purchasing & Medication Management
    • Built-in EDI interfaces with leading wholesalers for seamless electronic purchase orders (POs).
    • Real-time order acknowledgments with visibility into backorders and substitutions.
    • Onboarding support for connecting with new wholesalers, setting up EDI access and configuring Newleaf to fit your needs.
    • Daily price file updates to ensure up-to-date pricing.
    • Automated reorder points at the drug level adds items to POs when stock drops below threshold.
    • Manual ordering flexibility from anywhere in the workflow, even for new drugs.
    • Comprehensive reporting with drug audit reports, drug usage tracking, and therapeutic class listing report.
    • Full inventory audit trails for transparent and compliant drug inventory management.
    • Boost efficiency by integrating seamlessly with drug dispensing robots.

  • Tailored Workflow and custom Business Rules for Seamless Operations
    • Integrated workflows tailored to specialty, infusion, retail, mail-order.
    • Automated rule evaluation at workflow entry/exit lets you skip workflow stages, auto-print documents and set custom flags and alerts.
    • Conditional logic to manage specific scenarios (e.g., set a flag if any item in the order uses a specific third-party plan).
    • Supports intelligent task routing-use flags to split and assign work across teams efficiently.
    • Seamless integration with Sendkey allows for messages to go to right patients at the right time.
    • Built-in flexibility for most workflow-based automation needs.
    • Limitations apply only when exceptions occur outside the defined workflow structure.
    • Multi-item order creation via hospice care kits helps boost hospice care facility efficiency.

  • Cleaner Insurance & Claims Management—From Eligibility to Paid Claims
    • Eligibility Checks: Instantly verify insurance coverage and catch missing information before a prescription is filled.
    • Intelligent Prior Authorizations: Automatically triggered when required, with real-time updates and easy access to platforms like CoverMyMeds. Missing information prompts staff to retrieve what’s needed from patients or prescribers.
    • Real-Time Prescription Benefits: Identify alternative drugs, coverage gaps, or prescriber-specific requirements before a prescription is even written.
    • Auto Resubmissions: In cases of rejections, Newleaf automatically resubmits claims based on specific rejection codes, eliminating manual follow-ups and increasing claim success rates.
    • Bulk Rx actions: Reverse claims in bulk when items are clogging up your workflow.
    • Claim Adjudication: When patient and insurance data is available, Newleaf sends adjudication requests directly, while still giving users control to review and take action if needed. Claim requests can be differentiated for different billing NPIs.

  • Powerful Inventory Control Built for Pharmacy Operations
    • Multi-inventory support across retail, 340B, and long-term care (LTC) and other inventory types.
    • Track every transaction in real-time – received, dispensed, and adjusted – for complete accountability.
    • Flexible inventory assignment based on payer, prescriber, wholesaler, facility, or drug-level rules.
    • Supports LIFO/FIFO pricing for accurate acquisition cost tracking and inventory valuation.
    • Lot-level documentation with fill-level tracking of dispensed lots and expiration dates.
    • Robust reporting to support compliance and performance reviews.
    • Inventory grouping by NDC to unify reorder points for equivalent drugs and simplify stock management.
    • Adaptable to real-world complexities- supports multiple catalogs, pricing models, and compliance requirements.
    • Audit-ready and efficient, helping reduce overhead and prevent stockouts.

  • Quicker Prescription Intake From Every Channel
    • Receive prescriptions via eScripts, faxes, phone calls, transfers, or scanned paper prescriptions– Newleaf captures them all in a streamlined, centralized workflow.
    • ePrescriptions are fully integrated, with auto-transcription into the workflow. Faxes are routed directly into Newleaf for paperless processing but can also be printed/scanned to suit your business process.
    • Newleaf supports state-by-state regulatory settings like fill limits, expiration rules, first-fill quantity restrictions, prescriber DEA capture, and mandatory patient ID checks.
    • Instantly create or update patient profiles with demographics, allergy info, and medical history, cutting down on data entry while improving accuracy.
    • If a prescription is expired or out of refills, Newleaf prompts you to trigger a renewal request based on configurable rules for controlled and non-controlled substances. Changes and cancellations are just as easy.
    • Automatically attach over-the-counter items to prescription orders, streamlining fulfilment and improving patient experience.

All the Features You Need

Newleaf Pharmacy Software Features Pharmacy Management System Keycentrix 2
  • Happy Patients!
    • Automated enrolment into refill programs for improved medication adherence.
    • Real-time updates via SMS, email, and push notifications.
    • Bi-directional texting and ad hoc chat with pharmacy staff.
    • Simplified payments through secure credit card storage.
    • Enhanced adherence and fewer delays across all pharmacy types.
  • Happy Technicians!
    • Clear, queue-based workflows.
    • Automated refill processes to ease operational burden.
    • Integrated document capture and upload at any workflow stage.
    • Simplified packaging via barcode scanning and verification.
  • Happy Pharmacists!
    • Queue-based workflow for visibility across all prescription stages.
    • Resume paused work with full context.
    • Handle multi-Rx and multi-patient orders with ease.
    • Integrated document management and annotation tools.
    • Reduced errors during packaging and verification.
    • Less time on repetitive tasks, more focus on patient care.
  • Happy Owners!
    • End-to-end reporting and advanced analytics.
    • Customized business rules tailored to unique pharmacy models.
    • Scalable across retail, LTC, specialty, infusion, and mail-order setups.
  • Happy Prescribers!
    • Integrated faxing and secure communication with pharmacists.
    • Faster handling of clinical requests.
    • Document annotations with audit trails for transparent change tracking.
    • Reduced delays in medication approvals and therapy adjustments.
  • Happy Payers!
    • Automatic coordination of benefits (COB) billing.
    • Support for prior authorization workflows and insurance checks.
    • Accurate PBM claim adjudication.
    • Better audit readiness with complete documentation trails.
    • Improved reimbursement accuracy and speed.

Schedule a free demo today!

Call us at 1-800-444-8486 or drop us a line to request a personalized tour of Newleaf, our pharmacy management software.
Take our products for a spin and learn how they can work together to help you level up your pharmacy practice.

Copy Of Schraft’s 2.0 Blog Image

Find out how Newleaf helped Schrafts Pharmacy

“Newleaf accommodates this need very well, with the ability to fill multiple scripts for a single patient at once, move those scripts together through workflow, and then easily support the shipping process.”

Schraft's Case Study

A-Listers We Already Support

The Struggle Is Real. So Is the Fix.

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Specialty

  • Prior Authorization Complexity and Delays. Newleaf’s real‐time benefits integration retrieves patient-specific coverage and cost data instantly, flags if PA is needed and suggests alternatives to streamline approvals and speed up patient access.
  • Workforce Shortages and Burnout. Newleaf provides custom workflows for logging customer outreach and shipment scheduling to ensure the customer receives their meds, reducing wasted meds and easing staff burden.
  • Poor Patient Engagement and Communication. Newleaf enhances patient communication with integrated tools, shipment tracking numbers, refill reminders, and delivery notifications to keep patients informed and engaged.
  • Complex Billing and Reimbursement. Newleaf’s integrated billing and eligibility tools automate claims processing and reduce manual errors, easily supporting reimbursement for multiple NPIs.
  • Medication Adherence Challenges. Newleaf improves adherence with real-time benefit counselling and reliable medication delivery, ensuring patients understand regimens and receive meds on time.
  • Customer shipment Tracking Difficulties. Newleaf’s advanced shipping interfaces captures all deliveries and allows for real-time shipment tracking. Easily check shipment status on orders.
  • Patient onboarding and tracking difficulties. Newleaf integrates with TherigySTM that allows you easily and effectively onboard, document activities and monitor outcomes for your specialty patients.
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Infusion

  • Home infusion reimbursement is limited by policy and accreditation requirements deter providers. Newleaf maintains compliant documentation, streamlines claims, and tracks accreditation metrics to maximize revenue and support compliance.
  • Infusion billing is highly complex, causing revenue losses. Newleaf’s interface with R2 Health automates code generation, applies payer-specific rules, and validates claim data to reduce errors and denials.
  • Infusion pharmacies have complex workflows. Newleaf provides custom workflows tailored to infusion pharmacies including TPN and factor infusion modules along with features like OTC Kitting to boost operational efficiency.
  • Rising drug and supply costs strain margins. Newleaf’s inventory module tracks costs and stock, automates reorder thresholds, and suggests alternatives to avoid waste and protect budgets.
  • Repetitive manual processes drive up labor costs and limit capacity. Newleaf automates routine tasks, offers scheduling and workload tools, to help staff manage more patients efficiently.
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Mail-order

  • Complex shipping requirements. Newleaf integrates shipping and label-printing tools. It automates printing, paperwork and delivery ensuring all required paperwork is shipped to the customer.
  • Convoluted workflows trouble staff. Newleaf provides order-based workflows that have stages for logging customer outreach, shipment scaling and processing payments that are intuitive and reduce staff burnout. You can also combine workflows for multiple lines of business.
  • Staffing shortages and workflow overload. Newleaf provides packing queues built specifically for mail-order workflows allowing you to print shipping labels and complete shipments without ever leaving Newleaf.
  • Compliance audits and documentation burden. Newleaf maintains a complete digital audit trail, stores all records in one place, and provides built-in reporting for easy self-auditing, automated printing, documentation retrieval and provides support for automated PMP reporting across all 50 states.
  • High inventory costs and shrinking margins. Newleaf provides real-time inventory management, automates reorder points, and offers detailed financial analytics to keep inventory lean and avoid shortages.
  • Enhanced Customer Experience. Newleaf enables real-time shipment tracking and automatically shares tracking information with customers, ensuring transparency and boosting satisfaction at every step of the delivery process.
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Retail

  • Shrinking reimbursements from PBMs and insurers. Newleaf’s financial analytics and contract management tools help pharmacies track margins and identify unprofitable contracts for renegotiation or strategic adjustments.
  • Frequent drug shortages and supply disruptions. Newleaf’s inventory management flags shortages early, suggests alternatives, and automates reordering to maintain stock and avoid missed fills.
  • High inventory costs and shrinking margins. Newleaf provides real-time inventory management, automates reorder points, and offers detailed financial analytics to keep inventory lean and avoid shortages.
  • Staffing shortages and workflow overload. Newleaf automates prescription filling, claims, and communication. Workflows are configurable for small or large-scale operations freeing up pharmacists for patient care. Dispensing robot integrations and facility-specific workflows that support MARS and bubble packing can turbo charge your scalability.
  • Compliance audits and documentation burden. Newleaf maintains a complete digital audit trail, stores all records in one place, and provides built-in reporting for easy self-auditing and documentation retrieval.
  • Logistics and shipping costs erode profits. Newleaf integrates shipping and label-printing tools; automates delivery, paperwork and tracking, minimizing logistical burden.
  • Sendkey Keycentrix Pharmacy Software

    Sendkey®

    Boost patient engagement and loyalty with Sendkey, our all-in-one communication platform designed to enhance customer experience and increase retention through seamless, automated outreach.

    Checkout Sendkey
  • Flextrax

    Flextrax®

    Deliver a fast, frictionless checkout experience with Flextrax, our IISA-compliant, ultra-reliable Point of Sale solution that supports all major payment methods, including FSA/HSA cards.

    Checkout Flextrax

Take a Tour

Contact us at 1-800-444-8486 or drop us a line to request a tour of our Newleaf pharmacy management software.

Schedule a Demo