Paula Johnson
VP, Partner Management and Special Projects
We’re so excited we can hardly stand it. Today, we get to introduce you to our brand-new online learning management system, Keycentrix University! This robust online learning management system helps skill up pharmacies and their staff to get the most from Keycentrix products.
We get it: learning the ins and outs of feature-rich software doesn’t just happen overnight. That’s why we put together the kind of tool we would want to use when we’re learning new things. So you and your pharmacy staff can feel confident when you use it.
We put together the kind of tool we would want to use when we’re learning how to use software. So you and your pharmacy staff can feel confident when you use it.
And while Keycentrix will continue to have the same level of commitment to superior customer service that we’ve always had with a 24/7 Help Desk, this additional tool will mean customers can utilize the learning platform at any time to answer questions before, or instead of, contacting customer support – saving pharmacy staff’s valuable time.
With its inaugural launch, Keycentrix University offers a comprehensive, foundational understanding of Newleaf like never before, with more than 100 short videos covering dashboard functionality; workflow stages; drug profiles; inventory management; reports; Newleaf Enterprise Console (NLEC); and so much more. Each video is accompanied by an assessment to ensure pharmacy staff knowledge retention.
Unlocking the powers of Newleaf makes a huge difference; when the software is used effectively, pharmacies can expect dramatic results. Within the first four months after implementing Newleaf, a customer reported faster prior authorization turnaround times (2.1 days compared to 3+); improved prescription accuracy (99.9% compared to 99.5%); and the ability to free up 1.5 full-time staff to do other necessary tasks.
And it doesn’t stop there — we’ll continue to update the content, with deeper dives into the Newleaf, as well as Sendkey, Flextrax, and other functional integrations.
But don’t just take our word for it. Check out the preview below to see a bit of Keycentrix University for yourself.